Return and Exchange Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may contact to see if you qualify for a return or refund. Every exchange or return will be subject to review prior to being approved.

Return Address: 2416 Main St, Vancouver BC V5M3E2


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

Return Process

To return an item, please email customer service at After receiving a response, place the item securely in its original packaging with the label, and mail your return to the address provided.  

Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least two (2) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. 


Please contact us at the contact details below for defective or damaged products to arrange a refund or exchange. 


If you have any questions concerning our return policy, please contact us at: